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Frequently asked questions
This is a one-time, lifetime pass. With your investment, you'll not only get ALL of our current products, but also periodic updates of new products FREE of charge!
After purchase, you will receive an email to activate your account. Once activated, register the same email address you used when you placed your order. Click the link to begin with the registration: https://infographolio.com/account/register
Yes.You can right click on the element then choose edit data. This will open an editable excel spreadsheet where you can change the values. We also provide detailed instructions with all of our templates that cover this.
Get in touch with our support team and we will give you a code to activate each member.
After purchase, you will need to create an account. Be sure to use the SAME EMAIL that you used to complete your purchase. An automated email that contains instructions will be sent out after you purchase, so please check your inbox, span and promotions folder.
We are constantly growing our library of templates and will send out emails every time we add a new one!
As long as you're the valid license owner, you will be able to access our platform and templates from any device.
You can find our license terms here: https://infographolio.com/pages/license-and-use-terms
We have templates in all of the following formats: PowerPoint, Google Slides, Adobe Photoshop, Adobe Illustrator and Keynote.
Here is a link to our refund policy page: https://infographolio.com/pages/refund-policy
Get in contact with our support team and we can send you a copy via email as well as a link to a digital copy.
Please visit the "latest" page to see our new templates. https://infographolio.com/collections/latest
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